Services & Resources

Services

Targeted Case Management (TCM) Program

​The Targeted Case Management (TCM) Program supports individuals with severe and persistent mental illness referred by Milwaukee County to live independently in the community maximum extent possible. City Outreach’s strengths-based Case Managers provide assessment, support and monitoring, and service coordination with medical, social service, psychiatric, AODA, faith-based, employment/vocational, Peer Specialists, and others community resources. TCM reduces the incidence of re-hospitalization and acute distress in mental health Consumers. Each Consumer is assisted with housing; legal services; medical, mental health and substance abuse services; money management; employment and training; benefit advocacy; activities of daily living; social network development; and, crisis prevention, management, and intervention.

TCM services are exclusively authorized by the Community Access to Recovery Services (CARS) program within the Behavioral Health Division of Milwaukee County. Interested individuals are encouraged to contact CARS at (414) 257-8085.

Resources

TCM On-Call (After Hours)
(414) 334-6162
Milwaukee County Mental Health Crisis Line
(414) 257-7222
Suicide Hotline
(414) 257-7222 or 800-273-8255​
Shelter Hotline
(414) 302-6633
Impact 2-1-1 (Emergency Services)
211 or  (414) 773-0211
Non-Emergency Police
(414) 933-4444
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